Responsible Gambling

Our approach

Gambling should be treated as paid entertainment with a real possibility of losing the full amount spent, not as income, a solution to debt or a reliable way to recover losses. nokycaus.org is an information website and does not accept wagers, hold balances or control player accounts.

Adult use only

The website is intended only for people aged 18 or older. Adults should keep gambling accounts, payment methods and devices away from minors and should not allow another person to use their account.

Set limits before starting

Choose a fixed entertainment budget, session length and stopping point before starting. Keep the budget separate from rent, food, utilities, healthcare, debt repayments and savings. Do not increase it after losing, borrow money to continue, use funds intended for essentials or assume that a previous result makes another win more likely.

Account control tools

Depending on the provider, account settings may include deposit, loss or wagering limits, session reminders, time-outs and self-exclusion. Check when a limit starts and whether increases are delayed. If the tools are insufficient, request account restriction or closure and consider device-blocking software, payment blocks and removal of saved payment details.

Warning signs

Warning signs include spending more money or time than planned, chasing losses, hiding activity, borrowing, missing bills, losing sleep, neglecting work or relationships, feeling unable to stop or gambling to escape distress. Any sign justifies a pause, and support should be sought before attempting to recover losses.

Immediate practical steps

Log out, remove saved payment methods, uninstall related applications, disable marketing messages and tell a trusted person what is happening. Contact the provider to request a time-out, exclusion or closure, and ask the bank whether transaction controls are available.

Free support in Australia

Free and confidential support is available across Australia for people affected by gambling, as well as their families and friends. The services below provide counselling, self-exclusion assistance, crisis support and financial guidance.

• Gambling Help Online provides confidential online counselling and telephone support 24 hours a day. Call 1800 858 858.
• BetStop is the national self-exclusion service for Australian-licensed online and phone wagering providers. Call 1800 238 786 for assistance.
• Lifeline Australia provides crisis support on 13 11 14 or by text on 0477 13 11 14. If someone is in immediate danger, call 000.
• National Debt Helpline provides free financial counselling for people experiencing debt or payment difficulties. Call 1800 007 007.

Supporting another person

Speak calmly, explain the behaviour causing concern and avoid lending money to fund further gambling. Encourage professional support while protecting shared finances, payment credentials and essential household funds. Family members and friends can seek guidance without waiting for the person who gambles. This page was last updated on 13 September 2026.